Legal

Privacy Policy

Effective Date: January 8, 2026

Document Control

Document Title

Singing River AI Privacy Policy

Document ID

SRI-PP-001

Current Version

1.0

Effective Date

January 8, 2026

Revision History

Version Effective Date Summary of Changes
1.0 2026-01-08 Initial Draft and Release
0.9 2026-01-05 Internal Review Draft

1. Introduction

Singing River AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI consulting services, visit our website, or engage with us in any capacity.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including but not limited to: name, email address, phone number, business name, mailing address, and payment information.

Business Information

In the course of providing our consulting services, we may collect information about your business operations, processes, customer data, and technical systems as necessary to deliver our services.

Technical Information

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed.

Third-Party Platform Data

When we implement solutions using platforms such as GoHighLevel or other automation or technology tools, we may access data within those platforms as authorized by you to perform our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our consulting services
  • To communicate with you regarding projects, updates, and support
  • To process payments and manage billing
  • To customize and optimize our services for your business needs
  • To comply with legal obligations
  • To protect our rights and prevent fraud

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With service providers and contractors who assist us in delivering our services (subject to confidentiality agreements)
  • With third-party platforms (such as GoHighLevel) as necessary to implement your solutions
  • When required by law, court order, or governmental authority
  • To protect our rights, property, or safety, or that of our clients or others
  • In connection with a merger, acquisition, or sale of assets

Any third parties with whom we share your information are obligated to protect your data and use it only for the purposes for which it was shared.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to or restrict certain processing
  • The right to data portability

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and analyze site usage. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

9. Third-Party Links

Our website or services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Singing River AI

Tuscumbia, Alabama

Email: legal@singingriverai.com

Phone: 256-740-3195